Hidden Gumption

Terms

Last updated 16 October 2026 · Version française

Who I am

Hidden Gumption is run by Samantha Umbdenstock EI (entrepreneur individuel, the French status for a one-person business), registered in France (SIRET 993 972 991 00018). Full details are on the legal notice page. These terms cover this website and the Goldilocks app.

What you’re buying

• Goldilocks is a web app. It runs in your browser at goldilocks.hiddengumption.com. If your browser offers to install it as an app, that’s optional.
• The price is €25, paid once. It is not a subscription. The price shown at checkout is the price you pay.
• You receive a personal licence key by email after purchase.
• What you need: an internet connection to open the app, and somewhere to keep your entries. That can be a folder on your computer (in Chrome or Edge on a desktop), or your own Google Drive, Dropbox or OneDrive account, which also works on phones.

Who does what

• Creem sells it. Goldilocks is sold through Creem, which acts as the merchant of record and reseller. Creem takes your payment, issues your invoice, handles sales tax and pays out refunds. Creem’s own terms apply to the checkout.
• I make it and look after it. I’m responsible for Goldilocks working as described, for support, and for your rights as a consumer regarding the app itself.

Your licence

• Your licence lets you use Goldilocks yourself, on your own devices.
• Please don’t resell, share or redistribute the app or your licence key.
• Your licence key is your proof of purchase. Your entries are never locked behind it. When you keep them in a folder or cloud account, they’re ordinary text files you can open with any text editor, whatever happens to your licence or the app.

Refunds

I want you to be able to decide whether Goldilocks is right for you.

If you’re not happy with your purchase, email sam@hiddengumption.com within 14 days of purchase and request a full refund. You don’t need to give a reason.

Refunds are processed by Creem, the merchant of record, and returned to your original payment method.

If your purchase is refunded, your licence to use Goldilocks ends. Your personal entries remain yours, and you can keep the files you’ve created.

This voluntary refund policy does not affect any statutory consumer rights, including remedies for digital content or services that are faulty or not as described.

Your legal rights

• Legal guarantee of conformity. French and EU law requires Goldilocks to work as described. If it doesn’t, tell me and I’ll fix it free of charge. If I can’t, you can ask for a price reduction or a refund. This covers problems that show up within two years of purchase (French Consumer Code, article L224-25-12 and following).
• Right to cancel. EU law may also give you a separate 14-day right to cancel. It doesn’t apply if, at checkout, you expressly agreed to start using Goldilocks straight away and acknowledged losing that right. Either way, the refund policy above gives you 14 days.

Hosting, updates and support

• Hosting. I host Goldilocks at goldilocks.hiddengumption.com and intend to keep it available. I can’t promise it will be available forever, but if I ever stop hosting it, I’ll give at least six months’ notice.
• Updates. I provide the updates needed to keep Goldilocks working as described, as the law requires. I may add improvements, but I don’t promise particular new features.
• Support. Write to sam@hiddengumption.com. I answer support emails myself.

Your entries are yours

Everything you write in Goldilocks belongs to you and stays in places you choose. The privacy page explains how. Keeping your own backup of your Goldilocks folder is a good habit, as with any important files. It doesn’t change your legal rights if the app is at fault.

What Goldilocks is, and isn’t

Goldilocks is a tool for noticing the shape of your own days. It is not medical, psychological or therapeutic advice, and it doesn’t diagnose or treat anything. If you’re struggling, please talk to a professional you trust.

Responsibility

As far as the law allows, I’m not responsible for indirect losses from using the website or the app. Nothing in these terms limits your rights as a consumer.

The law

These terms are governed by French law. If you live elsewhere in the EU, you keep the consumer protections of your own country.

Questions

Write to sam@hiddengumption.com. If these terms change, the date at the top changes with them.